Updated As Of: 1/1/2025

Welcome to theedgewoodsolution.com (the “Website”).

This Terms of Use Agreement (the “Agreement”) is made and entered into by and between you and Edgewood Solutions, Inc. (the “Company”, “Edgewood Solutions”, “us”, “we”, or “our”). This Agreement sets forth the terms and conditions that govern your use of and access to the Website and any products, materials, software, and services provided by or on the Website (collectively, the “Services”).

1.0 Acceptance of this Agreement

1.1 Acceptance Through Using or Accessing the Services

Please review the following terms carefully. By accessing or using the Services (or by clicking on “accept” or “agree” to this Agreement when prompted), you agree to be bound by the terms and conditions of this Agreement on behalf of yourself or the entity or organization that you represent.

If you do not agree to the terms and conditions of this Agreement, you may not use or access the Services and must exit the Website immediately.

1.2 Eligibility Requirements to Use or Access the Services

To use the Website or any other Services, you must be:

1. at least 18 years old;
   
   
2. a resident of the United States or a legal resident of another country; and
   
   
3. not a direct competitor of the Company and not using the Services for purposes that are competitive with the Company.
   
   

By accessing or using the Services, you represent and warrant that you meet all the foregoing eligibility requirements and that you have the right, authority, and capacity to enter into this Agreement on your behalf or the entity or organization that you represent. If you do not meet all these requirements, you may not use or access the Services.

1.3 Changes to this Agreement

We reserve the right to change this Agreement from time to time in our sole discretion. Except for changes made for legal or administrative purposes, we will provide reasonable advance notice before the changes become effective, which may include posting a notice on the Website or sending an email.

All changes will apply to your use of and access to the Services from the date the changes become effective and onwards. For new users, the changes will be effective immediately.

Your continued use of or access to the Services following any changes to this Agreement shall constitute your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes. You should check this page frequently so that you are aware of any changes since they are binding on you.

2.0 Access to the Services

(a) Changes to Your Access and the Services

The Services may change from time to time as the Company evolves, refines, or adds more features. We reserve the right to modify, withdraw, or discontinue the Services, in whole or in part, at any time without notice. You agree that we shall have no liability to you or any third party for any losses or damages caused by the Services not being available, in whole or in part, at any time or for any period.

(b) Creating an Account

You may be required to register for an account and provide certain information about yourself to access the Services or certain features. You agree to provide accurate, complete, and updated information about yourself.

We may offer different types of accounts for different users (for example, agency, client, or administrator accounts). If you connect to any Services with a third-party service, you grant us permission to access and use your information from such service as permitted by that service and to store your login credentials for that service.

All information that you provide will be governed by our Privacy Policy. You consent to all actions that we may take with respect to your information consistent with our Privacy Policy.

(c) Account Responsibilities

You are entirely responsible for maintaining the confidentiality of your password and account, and for any and all activities associated with your account. Your account is personal to you and you agree not to provide any other person with access to the Services or any portions of it using your username, password, or other security information.

You should ensure that you exit from your account at the end of each session and use extra caution when accessing your account from a public or shared computer. You may not transfer your account to anyone else without our prior written permission.

You agree to notify us immediately of any actual or suspected unauthorized use of your account or any other breach of security. We will not be liable for any losses or damages arising from your failure to comply with the above requirements, and you will be held liable for losses or damages incurred by the Company or any third party resulting from someone else using your account or password.

(d) Reasonable Use Policy

Some of our service offerings (including, but not limited to, “unlimited” support, creative services, or SaaS usage plans) are subject to a Reasonable Use Policy to ensure a high quality of service for all customers. We reserve the right, in our sole discretion, to determine what constitutes “reasonable use” based on usage volume, frequency, resource consumption, and impact on our systems and team.

If we determine that your use of the Services is not in accordance with our Reasonable Use Policy, we may, at our discretion:

1. Offer an alternative service plan better suited to your usage;
   
   
2. Impose additional charges for such use; and/or
   
   
3. Suspend or terminate the Services for breach of this policy.
   
   

(e) Termination or Deletion of an Account

We may suspend or terminate your account at any time in our sole discretion for any or no reason, including if we determine that you have violated any terms or conditions of this Agreement. Upon termination, your right to access and use your account and the Services will immediately cease.

You may close your account at any time by contacting us at info@theedgewoodsolution.com.

3.0 Policy for Using the Services

3.1 Permitted and Prohibited Uses

You may use the Services for lawful purposes only and in accordance with this Agreement. You agree not to use the Services in any way that could damage, disable, overburden, or impair the Services or the general business of the Company.

You may use the Services for your internal business or commercial purposes, subject to this Agreement and any applicable order form, SOW, or subscription terms.

3.2 Prohibited Activities

In connection with using the Services, you agree not to:

(a) Violate Laws or Obligations. Violate any applicable laws or regulations (including intellectual property laws and rights of privacy or publicity) or any contractual obligations.

(b) Send Unsolicited Communications. Send any unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of unsolicited communications, whether commercial or otherwise.

(c) Impersonate Others. Impersonate any person or entity, or misrepresent your affiliation with a person or entity in an attempt to mislead, confuse, or deceive others.

(d) Harm or Exploit Minors. Exploit or harm minors in any way, including exposing inappropriate content or obtaining personally identifiable information.

(e) Violate Content Standards. Upload, display, distribute, or transmit any material that does not comply with the Content Standards set out below in this Agreement.

(f) Interfere with Others’ Enjoyment. Harass, threaten, or interfere with anyone’s use or enjoyment of the Services, or expose the Company or other users to liability or other harm.

(g) Interfere with the Services. Use any device, software, or routine that interferes with the proper working of the Services, or take any action that may interfere with, disrupt, disable, impair, or create an undue burden on the infrastructure of the Services, including servers or networks connected to the Website.

(h) Monitor or Copy Material Illegally. Copy, monitor, distribute, or disclose any part of the Services by automated or manual processes, devices, or means, including robots, spiders, crawlers, or scrapers, except as permitted by law or by our express written consent. Operators of public search engines are granted a revocable permission to use spiders to copy materials from the Website for the sole purpose of creating publicly available searchable indices, but not caches or archives.

(i) Introduce Harmful Code. Upload, transmit, or distribute to or through the Services any viruses, Trojan horses, worms, logic bombs, or other materials intended to damage or alter the property of others, including attacking the Services via a denial-of-service or distributed denial-of-service attack.

(j) Violate Security. Attempt to gain unauthorized access to the Services, other systems or networks connected to the Services, or breach or circumvent any security or authentication measures.

(k) Reverse Engineer. Reverse engineer, decompile, or otherwise attempt to obtain the source code or underlying information of or relating to the Services.

(l) Collect User Data Without Consent. Collect, harvest, or assemble any data or information regarding any other user without their consent, including emails, usernames, or passwords.

(m) Otherwise Interfere. Otherwise attempt to interfere with the proper working of the Services.

(n) Assist Others. Attempt any of the foregoing or assist, permit, or encourage others to do or attempt any of the foregoing.

3.3 Geographic Restrictions

The Company is based in the State of Arkansas, United States. The Services are primarily directed to persons located in the United States. By choosing to access the Services from any location other than the United States, you accept full responsibility for compliance with all local laws. We make no representations that the Services or any of their content are accessible or appropriate outside of the United States.

4.0 Terms and Conditions of Sale

4.1 Purchasing Process

Any steps taken from choosing Services to order submission form part of the purchasing process. The purchasing process includes these steps:

(a) By clicking on the checkout button, completing a proposal or order form, signing an electronic agreement, or completing an invoice, you will be directed to a checkout or payment process (which may be provided by a third-party payment processor). There, you will specify your contact details and a payment method of your choice.

(b) After providing all required information, you must carefully review the order and, subsequently, confirm and submit it by using the relevant button or mechanism on the Website or in the order document, hereby accepting these Terms and committing to pay the agreed-upon price.

4.2 Order Submission

When you submit an order, the following applies:

(a) Submission of an order, signed agreement, or accepted proposal constitutes contract formation and creates an obligation for you to pay the price, taxes, and any further fees and expenses as specified.

(b) If the purchased Services require active input from you (such as provision of content, data, approvals, logins, or specifications), order submission creates an obligation for you to cooperate accordingly in a timely fashion.

(c) Upon submission of the order, you will receive a receipt or confirmation message indicating that the order has been received.

All notifications related to the purchasing process shall be sent to the email address you provide.

4.3 Prices

You are informed during the purchasing process and before order submission about any fees, taxes, and costs (including, if any, delivery or third-party platform costs) that you will be charged.

4.4 Methods of Payment

Information regarding accepted payment methods (e.g., credit card, ACH, electronic transfer, or other methods) is made available during the purchasing process or in the applicable proposal or invoice.

Some payment methods may only be available subject to additional conditions or fees. All payments are independently processed through third-party services. The Website does not collect full payment information (such as complete credit card details) but receives a notification once a payment has been successfully completed.

If payment through the available methods fails or is refused by the payment service provider, the Company shall be under no obligation to fulfill the purchase order. Any costs or fees resulting from the failed or refused payment shall be borne by you.

4.5 Retention of Usage Rights

You do not acquire any rights to use the purchased Services (including deliverables, digital access, or subscription services) until the total purchase price is received by the Company, except as may be expressly agreed in writing.

5.0 Subscriptions and Payment Plans

5.1 Subscriptions

Subscriptions allow you to receive Services continuously or regularly over a determined period of time (for example, recurring marketing services, software access, or consulting retainers).

Paid subscriptions begin on the day payment is received (or as otherwise specified in an order form or statement of work). Recurring subscription fees will be charged in accordance with your payment agreement. Failure to maintain current payment information or to pay any amounts when due may cause service interruptions or termination.

5.2 Fixed-Term Subscriptions

Paid fixed-term subscriptions start on the day payment is received (or as otherwise specified) and last for the subscription period you choose or as otherwise stated in the purchasing process.

Once the subscription period expires, the Services shall no longer be accessible unless you renew by paying the relevant fee. Fixed-term subscriptions may not typically be terminated prematurely and shall run out upon expiration of the term, except as otherwise provided in a written agreement.

5.3 One-Time Purchases and Other Payment Plans

For one-time purchases and payment plans (including, without limitation, website projects, consulting engagements, training programs, and similar Services):

(a) Your credit card or other payment method will be charged in accordance with the payment schedule set forth in your order, invoice, or agreement.

(b) You remain liable for the total contract amount until payment is received in full.

(c) If you have questions or issues regarding your payment plan, you must contact us at info@theedgewoodsolution.com. as soon as possible.

5.4 Automatic Renewal

Where indicated during purchase, subscriptions will automatically renew using the payment method you provided, unless you cancel the subscription in accordance with the deadlines or procedures specified in the relevant section of these Terms or the order form.

The renewed subscription will last for a period equal to the original term (unless otherwise stated). You may receive a reminder of an upcoming renewal with reasonable advance notice, where required by law, with information on how to cancel the automatic renewal.

5.5 Termination of Subscriptions

Recurring subscriptions may be terminated by you at any time for any reason by:

1. Sending a clear and unambiguous termination notice to info@theedgewoodsolution.com.

; or

1. Using the account or billing controls made available in the Website or client portal (if applicable).
   
   

Unless otherwise stated in an order form or SOW, termination is effective at the end of your current billing period and does not entitle you to a refund for any unused portion of the Services.

5.6 Effect of Termination Notices

If a notice of termination is received before the subscription renews, termination will take effect at the end of the current subscription period. You will remain responsible for any fees accrued prior to the effective termination date.

5.7 Payment Defaults

(a) If payments are not received by the due date, we may suspend or terminate your access to the Services. If your account is referred to collections, we reserve the right to pursue legal and collection remedies available under applicable law. Any grace period will be provided only if expressly approved in writing by us.

(b) Should your payment method expire or fail for any reason during processing, your access may be automatically suspended until payment is made. We reserve the right to recover any past-due amounts through collection efforts consistent with applicable law.

5.8 Program Conduct and Community Guidelines

If you participate in any training, membership, group coaching, or community program offered by the Company (each, a “Program”), you must behave in a respectful and professional manner at all times when interacting with our personnel and other participants.

We reserve the right to terminate or suspend your access to any Program if you engage in harassment, abusive conduct, or otherwise violate Program guidelines. Termination for cause does not entitle you to a refund.

5.9 Refund Policy

Unless otherwise expressly stated in a written agreement or on a specific offer page:

• Fees for digital products, online courses, templates, prompts, downloads, and memberships are non-refundable once access or delivery has been granted.
  
  
• Fees for professional services (such as consulting, strategy, creative work, or implementation) are non-refundable once work has begun, except as required by applicable law or specifically provided in writing.
  
  

Any refund policy specific to a particular Service will be stated in the related agreement, order form, or offer details and will control in the event of a conflict with this Section.

6.0 Intellectual Property Rights

6.1 Ownership of Intellectual Property

You acknowledge that all intellectual property rights, including copyrights, trademarks, trade secrets, and patents, in the Services and their contents, features, and functionality (collectively, the “Content”), are owned by the Company, its licensors, or other providers of such material. The Content is protected by U.S. and international intellectual property and proprietary rights laws.

Neither this Agreement nor your access to the Services transfers to you any right, title, or interest in or to such intellectual property rights. Any rights not expressly granted in this Agreement are reserved by the Company and its licensors.

6.2 License to Use the Services

During the term of this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Content for your internal business or commercial use in accordance with this Agreement and, where applicable, your specific order or subscription terms.

This license will terminate upon your cessation of use of the Services or termination of this Agreement.

6.3 Restrictions

The rights granted to you are subject to the following restrictions:

(a) No Unauthorized Copying or Distribution. You shall not copy, reproduce, publish, display, perform, post, transmit, or distribute any part of the Content in any form or by any means, except as expressly permitted herein or as enabled by the Services.

(b) No Modifications or Derivative Works. You shall not modify, create derivative works from, translate, adapt, disassemble, reverse compile, or reverse engineer any part of the Content.

(c) No Unauthorized Exploitation. You shall not sell, license, sublicense, transfer, assign, rent, lease, loan, host, or otherwise exploit the Content or Services in any way, whether in whole or in part, except as expressly authorized in writing.

(d) No Altering Notices. You shall not delete or alter any copyright, trademark, or other proprietary rights notices from copies of the Content.

(e) No Competition. You shall not access or use the Content in order to build a similar or competitive website, product, or service.

(f) No Systematic Retrieval. You shall not use any information retrieval system to create, compile, directly or indirectly, a database, compilation, or directory from the Content or other data from the Services.

6.4 Trademark Notice

All trademarks, logos, and service marks displayed on the Services are either the Company’s property or the property of third parties. You may not use such trademarks, logos, or service marks without the prior written consent of their respective owners.

7.0 User Content

7.1 User Generated Content

The Services may contain message boards, chat areas, workspaces, profiles, forums, and other interactive features that allow users to post, upload, submit, publish, display, or transmit content or materials (collectively, “User Content”).

You are solely responsible for your User Content. All User Content must comply with the Content Standards set forth below. Any User Content you post on or through the Services will be considered non-confidential and non-proprietary. You assume all risks associated with your User Content, including any reliance by others on its accuracy or appropriateness, and any disclosure of information that personally identifies you or any third party.

We are not responsible for, and will not be liable for, any User Content or any interactions between you and other users.

7.2 License to Company

You hereby grant the Company an irrevocable, non-exclusive, royalty-free, fully paid, transferable, perpetual, worldwide license (with the right to sublicense) to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content in connection with the Services and our business, including for promoting and redistributing part or all of the Services in any media formats and through any media channels.

You represent and warrant that you have all rights necessary to grant this license.

7.3 Content Standards

User Content must not:

(a) Violate any applicable laws or regulations or any contractual or fiduciary obligations.
(b) Promote illegal activity, or create a risk of harm, loss, or damage to any person or property.
(c) Infringe any intellectual property rights of any other person.
(d) Be unlawful, defamatory, invasive of privacy, abusive, threatening, harassing, harmful, hateful, obscene, vulgar, profane, indecent, offensive, inflammatory, or otherwise objectionable.
(e) Promote sexually explicit or pornographic material, violence, or discrimination based on protected characteristics.
(f) Contain false, intentionally misleading, or deceptive information, impersonation, or misrepresentation of identity or affiliation.
(g) Represent or imply that it is provided, sponsored, or endorsed by the Company if that is not the case.

7.4 Monitoring and Enforcement

We reserve the right, but do not have the obligation, to:

• Remove or refuse to post any User Content for any or no reason;
  
  
• Take any action we deem appropriate with respect to any User Content, including reporting to law enforcement;
  
  
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights; and/or
  
  
• Terminate or suspend your access to the Services for any violation of this Agreement.
  
  

We do not undertake to review User Content before it is posted and cannot ensure prompt removal of objectionable User Content.

7.5 Copyright Infringement (DMCA Policy)

We respect the intellectual property rights of others and expect you to do the same. If you believe that any content on the Services infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing the following information to our designated agent:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
   
   
2. Identification of the copyrighted work claimed to have been infringed;
   
   
3. Identification of the material that is claimed to be infringing or the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
   
   
4. Your contact information, including your address, telephone number, and email address;
   
   
5. A statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and
   
   
6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
   
   

Designated Copyright Agent:

Name: DMCA Agent – Edgewood Solutions, Inc.
Email: info@theedgewoodsolution.com.
Address: Little Rock, Arkansas

Knowingly misrepresenting that material is infringing may subject you to liability under 17 U.S.C. § 512(f).

7.6 Feedback

If you provide the Company with any feedback or suggestions regarding the Services (“Feedback”), you grant us all rights in such Feedback and agree that we may use and fully exploit such Feedback in any manner we deem appropriate, without restriction or compensation to you.

8.0 Assumption of Risk



Information presented on or through the Services is made available for general information and educational purposes only. We do not warrant the accuracy, completeness, suitability, or usefulness of any such information. Any reliance you place on such information is strictly at your own risk.

We disclaim all liability and responsibility arising from any reliance placed